Common solutions for MSN Messenger issues

General PC Tips Add a comment!

MSN Messenger is an instant messaging program and an essential tool for a lot of computers users. However, it can be very disconcerting when problems occur. This includes prevention of installation or sign in issues. MSN Messenger is developed by Microsoft for usage on Windows operating systems. If you are running a pirated copy of a Windows operating system, it may be difficult to use this program to it’s full potential due to Microsofts attempts to decrease piracy of their software. This includes prevention of Windows Updates which can prevent MSN working in some cases.

Problems installing MSN/Windows Live Messenger are quite common but there are many things you can do to troubleshoot the problem. In many cases older versions of MSN will not work, causing users to be prompted to install the latest version. So it would be wise to download this small 2mb .exe that will allow you to download the full program opposed to downloading an older version and being prompted to download that same file anyway.

If you are trying to install messenger from this .exe and get the following error message: “To install live programs, you must be online. Please connect to the internet then try again.” this problem can be solved by going to the Windows Update website and downloading/installing updates.

If you have managed to install but you cannot login properly, try these steps:

  • Re-download and re-install.
  • Allow MSN access through your firewall, or just disable your firewall altogether. Aswell as your Windows Firewall, some anti-viruses have their own so make sure to check them aswell.
  • If you are behind a router be sure to forward the ports that MSN uses. An easy guide to this can be found at
  • Update to the latest version as some older versions are unsupported.
  • Check your clock and date is set to the right time.
  • Perform a Windows Update.

If problems persist, Web Messenger is a temporary solution for your IM needs.

Leave a Reply

Comment not working? Avoid using more than one URL in your comment. For any questions contact:

WP Theme & Icons by N.Design Studio
Entries RSS Comments RSS Log in